Facilities Management and Retail

With the challenges of the current economic climate are you set up to focus beyond the immediate challenges, developing sustainable plans?
LET'S TALK

How are you addressing changes in consumer behaviour post-pandemic and their impact on your operations and footfall?

As the cost-of-living crisis deepens and a UK recession loomes, what is the impact on your operational activities and costs?

How do you optimise your efforts and resources to move from firefighting through to developing sustainable plans?

We are here to take that pressure off and support you in the development of robust plans to support your future strategy.

WE ARE BUSINESS CATALYSTS WHO DRIVE BUSINESS PERFORMANCE, KICKSTART, AND DELIVER INITIATIVES.

"Each one of us makes a difference, together we make change"

The challenges

Customer experience of the pandemic accelerated changes that were already underway. Consumers expect more, and if they don’t get it, they will go elsewhere.

Change in consumer spending

  • Reduced disposable income
  • Cost of living challenges
  • Customer behaviour changes
  • Evolving customer propositions

Operational challenges

  • Labour shortages and rising costs
  • Inefficient processes
  • Stock management end-to-end not joined up
  • Changes in proposition impacting operations

Increasing operational costs

  • Inflation & interest rates
  • Cost of capital
  • FX implications
  • Working capital challenges

Global supply chain challenges

  • Supply chain inefficiencies
  • Brexit implications
  • Ukraine war impacts
  • Contractual commitments

It is critical that your business conducts a risk review of the changing trading environment to define short-term options to mitigate and develop sustainable competitive advantages for the future.

OUR AGILE SOLUTIONS

Your business could sit anywhere along an axis of control and innovation, and the solutions we develop will vary depending on this.

Our services can be provided across many different business models:

  • Introducing more creativity to businesses that have evolved with high levels of control
  • Providing greater levels of control to highly innovative businesses
  • Supporting businesses with operational processes challenges to help deliver transformation projects consistently

With our approach, we have developed agile strategies and delivered profitable outcomes for organisations.

MAD4 has tried and tested, structured way of working via a project management office (PMO) which will ensure all aspects of the project are controlled and comunicated at the right levels.

WHAT IS THE MAD4 APPROACH?

Support your challenges by providing expertise, guidance, and delivery to de-risk your challenge over short timescales and remove the problem.

A well-structured and defined methodology to provide a business case and develop a tailored solution for implementation.

Offer an agile and flexible approach to suit your needs over an initial 4 to 12 week engagement.
Identify critical customer success factors.
Provide an independent objective view of your market position and business challenges.
Asses, review, and recommend solutions through a short intervention, define the implementation approach, and hand it over to business operations.
Support the business change required to implement any solution successfully.
A tried and tested, structured way of working  via a project management office (PMO), ensuring all aspects of the project are controlled and communicated at the right levels.

KEY BENEFITS

An average ROI of 3 times our costs within 12 months is just the beginning. In addition to rapidly increasing your profitability, our comprehensive processes indentify and shut down estate efficiency risks, reducing the pressure within your business.

Here is an overview of the benefits you can enjoy when you partner with MAD4:

Three Cs and a P:

– Improved Profitability

– Cost Reduction

– Improved Capital Return on Investment

– Improved Cash Flow

Average ROI 3X our costs within 12 months

Results-led approach

Agreed outcomes delivered in the defined timeframe

Tried and tested solutions provided by our team of experts

A customer-first and tailored approach

Our proven strategies and outcomes remove your organisation’s firefighting pressure and seamlessly solves future opportunities.

What makes us different?

01

A bespoke approach

MAD4 offers a more flexible, agile, and tailored model. We believe in taking a radically different approach to deliver the most significant positive impact on the efficiency of your estate. Our compact team can offer the right mix of flexibility, personalisation, and agility that exceed your expectations.

02

Short, high-impact intervention

Our team rapidly assesses your needs. It provides a short, high-impact intervention, delivering a clear set of outcomes in a defined time period, captured within a Statement-of-Work focused agreement.

03

An agile, digital plug-and-play solution

Our remote working model, supported by a dedicated worldwide network, produces results regardless of external events. We collaborate with your business securely and remotely for an efficient service tailored to deliver your needs.

04

Extensive experience

MAD4 has assembled an experienced team to provide consultation and delivery of solutions to drive estate efficiency. Underpinned by significant industry experience driving solutions to operational delivery, defining change impacts for business, customers, and colleagues.

05

Results-driven

Rather than a rate-card approach, we are results-led. We utilise the best people for each job stage to provide exceptional value and pace. We focus on getting the job done within the agreed timeframe and budget, adapting our approach to business challenges.

Case Study

Facilities Management and Retail

Sustainable value through supplier rationalisation – FM Industry

Overview

MAD4 defined and delivered a major strategic review on supplier rationalisation to drive sustainable commercial value, assurance and compliance.

MAD4 Approach

  • Engaged with all business areas and levels across the organisation to gain support and focus to drive delivery.
  • All opportunities prioritised to meet the business needs, focusing on commercial benefits and insuring the best quality resources were allocated to support.
  • Holding to account for delivery of the plan and reporting performance to Board level.

Results

  • £3m savings delivered
  • 4,000 suppliers reviewd
  • £10m spend moved to PSL
  • 173 suppliers closed
  • £31.6m on New PSLs
  • 20% increase on compliance
  • £3.1m business case identified for 2020

WHAT OUR CUSTOMER SAY

The MAD4 team are a highly organised business and have demonstrated the ability to mobilise high-quality colleagues at pace, who can work on highly sensitive, time-critical big projects, and, most importantly, who deliver in full on time.

MAD4 are flexible, commercially astute, and are true problem solvers, who have become a valued trusted supplier to ISS.

Sandy Lucas

ISS UK&I Board Member
People & Culture Director

Outco brought MAD4 in to support the business in understanding and proposing solutions to Governance, Processes and Project Approaches. They left us with a clear plan to increase project profitability and positively influenced our colleagues throughout the engagement.

Fantastic work, highly recommend this passionate and professional company to any business looking at improving their ops, strategy and management.

Andrew Barry

Outco
CEO

The MAD4 team is a highly efficient and organised business that has proven its ability to quickly assemble a team of skilled and capable professionals. Their team can effectively handle large-scale, time-sensitive retail projects remotely through their use of tech that require a high level of sensitivity and attention to detail. Importantly, the MAD4 team consistently delivers on their commitments, meeting deadlines even in the challenging economic conditions.

Moreover, MAD4 is known for its flexibility, commercial acumen, and problem-solving prowess all underpinned by rigorous auditable processes. As a result, they have become a trusted and valued supplier to City FM, a testament to their exceptional performance and the trust they have established with customers and suppliers.

Mark Smith

City FM Holdings
Chief Procurement Officer

Let’s talk

Ready to see how we can help increase your business’s operations in 2023 and beyond?
Our innovative and agile approaches will transform your future business.
Having a virtual coffee with our team is a great way to find out how your business stands to benefit.

Click below to book a virtual coffee with out team and kickstart your business transformation.

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